[OFBiz] Users - Problem with delivery charges under different currency ...

[Ian Gilbert]

I *think* that I have got to the bottom of the delivery address problem.

This issue (where the delivery options dissapear to be replaced by a
'default' delivery option) occurs when the address of the customer or
individual is the same as the address of the store.  I had set up a number
of 'telesales' accounts for use by the callcentre (as I haven't had much
luck with the order screens of late) and these had their address set to be
the same as the store.  I wasn't getting this anywhere else from our other
customers and so I guess that this is the problem.  I will try and confirm
this in due course.

Thanks for your help on this David.  I will be trying to sort out the
order screen for use in the call centre next I think (as it's very useful
to have customer orders go to their specific accounts rather than a big,
generic one) and will let you know how I get on.

Ian

>
> This is probably caused by your specific address being recognized as an
> address with limitations that are associated with the shipping rules.
> Beyond that basic concept, a more detailed explanation would require
> looking at your data, including shipping rules and the specific address
> that is having problems. Andy is the best to look at this, but both of
> us are a bit busy these days with all of the projects we are
> coordinating, so I can't say when it will get done.
>
> -David
>
>
> On Jul 23, 2004, at 1:22 AM, Ian Gilbert wrote:
>
>> I've been trying to pull some of the stack trace but am having problems
>> isolating it.  It's made more complicated by the fact that the only
>> person
>> who can reproduce this error so far is me (including my testers) but I
>> can
>> reproduce it consistently.
>>
>> I will try and get a stack fragment and come back.
>>
>> Thanks
>>
>> Ian
>>
>>> when you boot up are you getting any dB differences reports?
>>> only some users? what is different about them?
>>> any other log entries that may help?
>>>
>>> -----Original Message-----
>>> From: Ian Gilbert [mailto:ian at ethicalshopper.co.uk]
>>> Sent: Thursday, July 22, 2004 6:06 AM
>>> To: users at ofbiz.dev.java.net
>>> Subject: [OFBiz] Users - Problem with delivery charges under different
>>> currency ...
>>>
>>>
>>> Hi All,
>>>
>>> I have a problem when in the 'checkout' screen where I add a new
>>> address
>>> and the delivery methods fall off leaving only 'default delivery'.
>>> The
>>> transaction then fails because you can't specify a delivery method.
>>> This
>>> is a problem that I have had before (although intermittently) and am
>>> writing to see if anyone else has experienced it and what they did
>>> about
>>> it.
>>>
>>> The problem is that it doesn't occur all the time but regularly for
>>> specific users.  I have just set up a fairly recent cvs (from July
>>> 18th)
>>> on a new box and it is occuring again there even though all the seed
>>> data
>>> is completely different to my live system (where the problem also
>>> occurs
>>> but only occasionaly).
>>>
>>> Thanks
>>>
>>> Ian
>>>
>>> ---------------------------------------------------------------------
>>> To unsubscribe, e-mail: users-unsubscribe at ofbiz.dev.java.net
>>> For additional commands, e-mail: users-help at ofbiz.dev.java.net
>>>
>>> ---------------------------------------------------------------------
>>> To unsubscribe, e-mail: users-unsubscribe at ofbiz.dev.java.net
>>> For additional commands, e-mail: users-help at ofbiz.dev.java.net
>>>
>>>
>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: users-unsubscribe at ofbiz.dev.java.net
>> For additional commands, e-mail: users-help at ofbiz.dev.java.net
>


---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscribe at ofbiz.dev.java.net
For additional commands, e-mail: users-help at ofbiz.dev.java.net