[OFBiz] Users - Can anyone explain e-mail templates and e-mail order confirmation?

[Ruth Hoffman]

David E. Jones wrote:

>
> Ruth,
>
> I'll look into this... I'm doing some refactoring work on the various  
> order notification emails so that they are rendered from screens  
> rather than the combination of Java services and FTL templates that  
> exists now, and that is somewhat difficult to customize and test.  
> This should be coming over the next couple of days...
>
> -David
>
>
> On Jun 4, 2005, at 11:30 PM, Ruth Hoffman wrote:
>
>> Hello All:
>> I'm having a problem with the out-of-the-box order confirmation e- 
>> mail templates. When an order is created using the ecommerce app,  
>> the order appears on the confirmation screen just fine. When the  
>> order is then confirmed through the order confirmation service  (that 
>> is the email that is sent to the customer), the "special  
>> instructions" and "shipping method" fields are not populated.  
>> Additionally, if I indicate that the order is a gift I still get  
>> the: "this order is not a gift" message.
>>
>> If I go into the database, I can see that the order has special  
>> instructions and a shipping method and a gift message.
>>
>> I just installed a clean version of 5047, with the same results. If  
>> I look at the template (emailconfirmation.ftl), it looks as though  
>> it reads in the order header ok because the customer's name and the  
>> order number are correctly displayed. So, what am I missing?
>>
>> Any thoughts?
>>
>> Regards,
>> Ruth
>> _______________________________________________
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>> Users at lists.ofbiz.org
>> http://lists.ofbiz.org/mailman/listinfo/users
>>
>
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Hello David:
Thanks for the quick response.
I was going to try and write a test routine to help pinpoint why some of 
the product header info wasn't getting populated but  I couldn't think 
of a way of really testing the order notification without actually 
setting up a real e-mail server and running through the entire order 
process.

TIA
Ruth